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Event Details

    It's Cheaper Than Jail: Dealing with Difficult People

    Date: May 17, 2018, 11:30am – 1:00pm
    Organizer:
    Stillwater Area Human Resource Association
    Location:
    Meridian Technology Center, 1312 S Sangre Rd, Stillwater, OK 74074
    Price:
    $14 Guests; $12 Level1 SAHRA Members
    Event Type:
    Meeting
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    Speaker: Jack Hedrick from Unboxed Training Solutions
    http://unboxedok.com

    What You Will Learn:
    * How smart people deal with difficult people
    * How to categorize types of challenging people
    * How to formulate communication strategies for dealing with difficult people
    * How to recognize danger and power phrases
    * How to explain an ideal working environment

    RSVP to Jessica Cottom, jessica.cottom@okstate.edu.

    Pre-Training Assignment:

    • Identify two difficult people…you shouldn’t have to go far to find them.
    • Why are they so difficult?
    • What triggers do they have?  If they are difficult all of the time, what could you do to make it worse?
    • Do you daydream about using their triggers to drive them over the edge?
    • What do you know about these people?  Their personal life?
    • What do you believe is their personality type?
    • What are their strengths?
    • Why do you want to drive them over the edge?